Geotech Provides a Full Range of Services

We Provide Fast and Comprehensive Customer Support

At Geotech, we specialize in helping customers address and solve their technical and business challenges. With almost 40 years of experience, we've encountered and resolved a wide range of issues. If we’re unable to assist, we’ll connect you with someone who can. Don’t forget to explore the Frequently Asked Questions (FAQs) on this website. for quick answers.

Geotech is dedicated to maximizing the value you gain from our Enviro software system, designed to manage, report, and display environmental data efficiently. We believe the best results stem from close collaboration between vendors and users. We try to foster a spirit of communication between ourselves and our clients. We strive to develop long term relationships with our clients by providing them with a comprehensive solution for managing their environmental data. We believe that these Terms and Conditions enable us to achieve the mutual cooperation, open communication and ongoing relationships that create happy customer relationship.

Every software purchase includes an optional maintenance agreement. This agreement covers new software releases during the maintenance period and includes Teams, email, or phone support for software usage issues—up to the maximum number of hours allocated per license annually.

This support maintenance agreement DOES NOT include software enhancements, and any enhancements requested will be handled with in separate contract. It also DOES NOT include migrating or loading client data but could include advising you on loading your own data. See Simple Data Loading below.

If you require customizations for your software, reach out to Geotech to discuss your specific needs. We will be happy to provide a detailed proposal outlining the modifications and an estimated cost for implementation. Geotech will support our modifications and any problems resulting from them, either under a current maintenance agreement or for an additional fee. We will maintain these modifications in future builds of the software where practical. Note that these enhancements and/or modifications may be included in our regular product updates.

Unless you have paid Geotech for modifications, the Enviro software is sold “as-is.” Geotech warrants its software to be free from “bugs,” and will fix a bug as quickly as possible. A “bug” is an error in the specified logic of the software that prevents a function in the software from working or generates an incorrect result when run with valid data. A flaw in the data that prevents it from being selected, displayed, reported, calculated, imported or exported correctly is not a bug, but a problem with the data. Missing or flawed data, unless caused by the software, is not a bug. A 'bug' does not refer to user preferences for different functionality or additional features beyond the current software design.

Our customers can reach us with their software problems either by calling us toll-free at 877-740-1999 or Contact Us.

See what one of our customers had to say about the service provided by one of our customer support staff:

"I just wanted to take a second to express my gratitude for the support that Russ has provided to us. He is always extremely timely, and proactive on solving issues." - Michael Mejac, Data/GIS Manager, Natural Resource Technology, Inc.

Geotech Offers Fast, Accurate and Simple Data Loading

If you have data that needs to be loaded into Enviro Data—or even historical records requiring conversion and integration—Geotech offers comprehensive data services. We can work with hard-copy or digital data in various formats to deliver a coherent, accurate dataset and provide a detailed proposal with an estimated cost for your project's needs. Over the years, we’ve successfully converted and imported multiple projects involving millions of records into our Enviro System. For instance, we assisted a medium-sized consulting company by migrating 20,000 records from an aging, poorly designed in-house database that no longer suited their business needs. Despite challenges with poor data normalization, we completed the migration in under a day. In a larger project, we migrated over two million records spanning twenty years for a major steel plant. This included consolidating data from two extensive databases and hundreds of laboratory files into one consistent database—all accomplished within just a week and a half.

To learn more about Geotech's training programs and seminars call toll-free 877-740-1999 or contact us at info@geotech.com.

The Sale is Not Finished Until Our Clients Know How to Use Our Software

Geotech provides both training both specific to our commercial software for our customers, and also general training to the environmental industry on environmental data management concepts and practices.

Although Geotech's software is easy to use, we do strongly recommend training for first time users. These services can be obtained directly from Geotech. Training can also be very helpful for those wishing to perform their own customization work. Training classes can be presented at your location, Geotech's office in Colorado, or via web presentation.

Our industry training is offered in conjunction with various conventions and conferences. You can see examples of our free documents and seminars here.

We Provide Customized Development to Meet Your Project's Needs

Geotech sells the best environmental data management and GIS software in the industry. But we also have over 30 years of experience helping clients with custom solutions that may not fit any off-the-shelf software.

Custom Development

Enviro Data and Enviro Spase are intended to be flexible and configurable to handle most any data you need to manage. However, if you need something special, Geotech can customize the Enviro software to meet your company's specific business needs for managing your data. For some examples of projects that Geotech has done for clients over the years, visit our Example Projects page.

Custom Programming

Our staff and consultants can provide a variety of programming and other software services. Because of our extensive experience in working with databases to manage spatial (map) and other data, we will design/redesign your company's database so you can better manage your data and access it spatially.

Geotech sells the best environmental data management and GIS software in the industry. But we also have over 30 years of experience helping clients with solutions that may not fit any off-the-shelf software.

Other Services

Sometimes your requirements may not fit into any of the above categories. That's when you need to talk to someone who has enough experience and creativity to structure just the right combination of service and technology to meet your needs. If this is your situation, contact Geotech!

The Enviro software suite from Geotech Computer Systems brings powerful yet affordable environmental data management and display to your desktop. From planning your sample events to creating tables and maps, professional-grade tools help you save time and money, and improve quality, on your projects. Enviro Data stores and displays environmental quality data, such as field and laboratory data for water and soil. Data storage can be in Access, SQL Server, or Oracle. Enviro Spase builds on the strong interface between Enviro Data and ArcGIS, and runs within ArcGIS. It helps you display your environmental data on GIS maps.

Contamination Plume Tracking using Geotech's Software

A good example of our service capabilities is illustrated by a plume animation video. This animation shows movement of a plume of contamination from a point source, moving down a hillside over time. It was created using Enviro Data, a modeling program, and animation software.

Contact Us
Phone: (877) 740-1999 or (303) 740-1999
EMail: info@geotech.com